Frequently Asked Questions

Watch the videos below. Do you have queries regarding our VoIP services or the ways in which TurnCom 360 can elevate your business communications? We're here to assist you! Our  AI assistant is prepared to offer the answers you seek.

How our business phone system works

How We Develop Your Website.

Business Package Overview

  • How long does it take for TurnCom360 to set up my services?

    The setup timeframe can vary based on the specific services selected. Typically, establishing a business phone system, including number assignment and app configuration, is prompt. Website development, domain securing, and branding services may take longer, depending on customization and client feedback.

  • Can I upgrade or downgrade my packages?

    Yes, you have the option to upgrade or downgrade your package within the allotted time on the platform. Please contact our customer services to assist you in accomplishing this.


  • Can I move my existing business number?

    Yes, after you download mobile app it’s like having Two numbers – on the same phone. Simply download the mobile app and begin using our service right away. *Please note you can also purchase a desk phone if needed.


  • Do I have to set up my system after purchase?

    No. All programming and custom greetings are done for you. All you will need to do is download the Turncom360 mobile app.


  • How will I identify business calls on my mobile?

    All business calls come through the mobile app. In addition the Caller ID displays the option chosen by the caller. eg: Sales, Service etc.

  • What if I'm unsure about the content for my website?

    This is where we thrive. Just give us your industry, and a short mission statement and we’ll take care of the rest.


  • Can I manage my website?

    Yes, you can request access to make updates or changes


  • Do you offer virtual business addresses?

    We will help you locate and connect to a virtual address in your city that is suitable for your business.. It’s up to you to establish services.. This is not included in the package


  • What if I have a domain already?

    1.We can pull in the domain from your hosting (GoDaddy, Google etc.)


    2.We can assign you a new domain similar to what you currently have


  • What if I have a logo or an image I would like to use

    The turn around time for website delivery is 7 to 10 business days.


  • What if I have a website already?

    We can retrieve your website’s content and pictures for reuse

Need More Help?

If you have any other questions or need assistance, feel free to reach out! Click the button below to communicate with our AI assistant, who is ready to help you.

You can engage in a verbal conversation by pressing the talk button below.

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